Recording the Decision and Next Steps
Scope of this chapter
The Transition to Adult Care and Support sections on tri.x should always be read alongside the Redcar & Cleveland document 'Practitioner Guide to Managing Transition for Young People and Carers who are likely to require Adult Care and Support'. This can be found in the Local Resources section.
Recording of the decision should be clear and comprehensive yet proportionate. Anyone reading the recording should be able to (as quickly and easily as possible) understand:
- What decision has been made; and
- The rationale for the decision.
If the decision is to carry out a child's needs assessment or a carer's transition assessment you should refer to relevant section of these procedures.
The decision should be communicated to the carer or young person/young carer (and their parents) at the earliest opportunity.
Any telephone communication must be followed up in writing.
The letter must explain:
- The reason the assessment is not being carried out;
- Information and advice about what can be done to prevent or reduce the development of needs for Care and Support in the future; and
- What to do if their needs change in the future.
Whenever you refuse to carry out a transitions assessment on the basis that the timing is not of significant benefit you must indicate when it may be of significant benefit and make appropriate arrangements to make sure that the assessment is carried out at that time.
If you are sure of your decision, but the carer or young person/young carer (or their family) disagrees with it you should:
- Explain your reasons for thinking the assessment may be inappropriate; and
- Use professional expertise and evidence to support your rationale.
Where the decision remains in dispute you must decide whether you are authorised and confident to make a final decision. If you are then you should do so.
If the carer or young person/young carer (or their family) is not happy with the decision made you must make them aware of their right to complain about it.
A complaint can be made in the following ways:
- In person at Seafield House, or at any other Council building;
- By speaking to any member of Adult Care staff;
- By completing a complaint form available at Council buildings and on the website at: www.redcar-cleveland.gov.uk;
- Over the phone by calling: 01642 771752;
- By email to: adultcarecomplaints@redcar-cleveland.gov.uk;
- By letter to the Complaints Officer at: Adult Care Redcar and Cleveland Borough Council, Seafield House, Kirkleatham Street, Redcar, TS10 1SP.
Last Updated: January 3, 2023
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